Carlson Wagonlit Travel Contact and Service Fee Information

Carlson Wagonlit Travel is UC Berkeley's Partner Travel Agency. The contact and fee information on this page applies to business travel only.

Contact information print version (pdf)

Business Reservations

Phone (800) 728-4918
Fax (866) 436-8954
Hours of Operation 7:00am - 5:00pm (Pacific Standard Time)
E-mail cal@carlsonwagonlit.com
Customer Service Customersvc.cal@carlsonwagonlit.com
Emergency Phone

(800) 469-3939

Executive ID Code J33A

Note: This number is not a reservation or information line and should be used for emergency travel situations only.

Mailing Address

4710 E. Ellwood St., Suite 6

Phoenix, AZ 85040-1995
Travel Agents

Rhonda Peterson – Group Travel

Sue Weiss

Bob Fraker

Carmen Lopez

Ann Greaves

Patti Rademacher

Jennifer Hurst (Team Leader)

(602) 263-1234 ext. 3510
Account Executive Jan Tomlinson jtomlinson@carlsonwagonlit.com
(408) 727-7877 ext. 2510
(800) 826-6413 ext. 2510
Fax (303) 323-9816

Service Fee Schedule

Ticketless/Electronic $31.00
Paper Ticket $31.00
Refunds/Voids $31.00
Consolidator $75 fee is added to the price of the Consolidator ticket
Emergency After Hours Charge $18.00
Hotel/Car Only $10.00
Campus Delivery Most tickets are issued electronically. When necessary, tickets will be sent via overnight express delivery. Delivery fee is billed directly to the traveler.

Areas of Specialization

Carlson Wagonlit Travel offers a reservation team dedicated to UC Berkeley, assistance with passport and visa application processing, and up-to-date information on travel advisories.