BFS System Hours of Operation
BFS is available from 7 am to 9 pm every day, except during scheduled maintenance intervals. Maintenance is typically scheduled for a Sunday morning and is announced to campus well in advance of the downtime. Also, BFS will not be available on the third Friday of February, May, August, and November to allow for any critical patch updates.
BFS will time out after 60 minutes of inactivity.
Contacts
For questions related to the Berkeley Financial System, please contact the BFS help desk at bfs@berkeley.edu or 510-664-9000, press 1. If the BFS Help Desk cannot resolve your issue, the team will escalate your query to the business owner for more in-depth technical support. For questions not related to the BFS application, contact the business owner directly. Please refer to the Business Owner Contacts table below:
Business Owner Contacts
| Business Group | Tier 2 - Functional Team | |
|---|---|---|
| CGA (Projects, Awards, Grants modules) | Controller's Office - CGA Team | CGAawards@berkeley.edu |
| FAC (GL module, BFS GL Support) | Controller's Office - FAC Team | gao@berkeley.edu |
| PCard/BluCard | Jeff Kent | creditcard@berkeley.edu |
| Vendor | SCM - Vendoring | vendoring@berkeley.edu |
| Security | BFS Security Team | secbfs@berkeley.edu |
| AP | Controller's Office - Accounts Payable Team | disburse@berkeley.edu |
| PO, Bearbuy | SCM - Bear Buy Team | bearbuyhelp@berkeley.edu |
| PPS Payroll Suspense | Controller's Office - FAC Team | gao@berkeley.edu |
| UCPath General Ledger | Controller's Office - UCPath GL Team | controllers_ucpath@berkeley.edu |
| AR/BI/eBill | Controller's Office - Non Student AR and Billing Team | nonstu_ar@berkeley.edu |
| Org Tree API | Financial Planning and Analysis | dfl_concierge@berkeley.edu |