Instructions
1) Log In to eBill
- From the eBill Login page, log in to eBill with your Customer User ID and your Password
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2) Password Settings
- From the BFS Home page (eBill Payment page), click the 'Password Settings' tile button
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3) Change or Set Up Forgotten Password
- From the General Profile Information page, click the 'Change or set up forgotten password help' link
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4) Select a Security Question
- From the My System Profile page, select a security question from the 'Question' drop down menu
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5) Enter your Security Response
- After selecting a security question, enter your chosen response in the 'Response' field and click the 'OK' button
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Your security question and response will now be saved in the system, and you will be directed back to the General Profile Information page.