Transcepta

What are the invoice statuses in Transcepta?

Fixed: The supplier has corrected a failed or rejected document but has not yet resubmitted it. It remains in "Fixed" status until the supplier hits Submit.

Sent: The invoice has been delivered to UC Berkeley.

Failed: The invoice encountered errors. Suppliers can view error messages by clicking on the specific document.

Processing: The document is being processed, which typically takes about 20 minutes.

Canceled: The document has been canceled by the supplier or due to a...

Is there a character limit for line descriptions?

The PO line description field should not exceed 254 characters.

Where should we direct suppliers who need help with registration?

Please email registration@transcepta.com.

Where should we direct suppliers experiencing technical issues or requiring invoice mapping?

Please email support@transcepta.com.

Can suppliers see their purchase orders in Transcepta?

Transcepta validates purchase orders, but suppliers cannot view a list of purchase orders under their profile. Upon invoice submission, validations are performed at the purchase order header level.

Can suppliers check payment status through the Transcepta portal?

Payment status information is available in BearBuy and BFS only.

Can foreign suppliers submit invoices to Transcepta?

As long as the invoices are submitted in US Dollars.

How do suppliers submit credits?

Supplier credits are submitted in the same manner as supplier invoices.

How will I know when an invoice is applied to my purchase order?

The purchase order owner can receive a BearBuy notification when an invoice is applied to their purchase orders. To receive this notification, the person must be listed as the "PO Owner" on the purchase order. Otherwise, invoices can be viewed directly from the PO screen in BearBuy.

How can I identify if an invoice was submitted through Transcepta?

In Bear Buy, the Voucher Source will display as Invoice Import.